Flow Way – Manage your communications smartly and efficiently, with integrated solutions for all your needs.

Integrated solutions

Set up a professional PBX and call center system for your company with Flow Way.

Take control of your communications… and elevate your customer experience. Are you looking for an integrated communication system that helps you manage calls, improve customer service, and boost your team's efficiency? With Flow Way, we offer a complete service for installing and configuring Grandstream UCM6300 PBX systems, along with a professional call center setup that supports branch connectivity and scalable system expansion whenever you need it.

Our services include:

Needs analysis

We start with a free consultation to understand your business and provide the best tech .

Hardware supply services

Original UCM6300 units and Grandstream phones – guaranteed and competitively priced.

Professional installation

At your location, by certified technicians and with the highest quality.

System configuration

As per your request: extensions, work schedules, IVR, and call recording.

Branch connectivity

In a single system for easier internal communication and unified connectivity.

Technical support

Ongoing — we follow up with you and provide maintenance and updates when .

Key Features of the Flow Way System:

High and consistent audio quality in all calls.
Interactive Voice Response (IVR) to quickly direct callers to the right departments.
Automatic Call Distribution (ACD) system to ensure fair call allocation among employees and improve response time.
Configure working hours and forward calls during holidays and after hours.
Detailed reports on call center and user performance.
Connect all company branches through a unified system to reduce costs and enhance communication.
SIP Trunking support to connect the system with cloud telephony lines and reduce billing costs.

Remote work ready – when needed

We install a traditional system at your company’s premises, but you can activate the cloud operation feature anytime via Grandstream RemoteConnect.

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Branch Connectivity – Full control over every touchpoint:

Whether your branches are in the same city or spread across different regions, our system allows you to:

Make and transfer calls between branches for free.
Manage communications for all branches from a single location.
Unify the audio identity across all touchpoints (IVR – auto-attendant – call recording).
Connect branches through the internal network or over the internet, depending on your company’s infrastructure.

Who is this service for?

Small and medium-sized businesses

Clinics and medical centers

Associations and organizations

Hotels and reception centers

Retail stores and call centers

How do you start your journey with us, step by step?

Free consultation to understand your requirements.
Customized offer based on user count and budget.
Professional supply and installation within days.
Full system configuration tailored to your needs.
Training your team on the system.
Ongoing technical support to ensure service stability.

Why choose Flow Way?

Extensive experience in PBX and call center installation and configuration.
Direct technical support from certified technicians.
Fast implementation within 1–5 business days.
Comprehensive warranty on installation and configuration.
Flexible pricing that fits businesses of all sizes.

Direct technical support via WhatsApp – from the very first step.

From the moment the project begins, we create a dedicated WhatsApp group that includes Flow Way’s technical and management team to follow up step by step and provide ongoing support after installation:

We track the supply, installation, and configuration phases with you directly
We respond to your technical inquiries and quickly address any issues
The group stays active even after delivery, serving as a clear and direct communication channel

Close, practical, and effective technical support – no complications, no delays.

FAQs

Never miss a call again!

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